Sales Force Excellence Officer

  • Wien
  • Sanofi
SALES FORCE EXCELLENCE OFFICER WHY JOINING CONSUMER HEALTHCARE ? At Sanofi Consumer Healthcare, we have one shared mission – we're building a healthier future by helping people, help themselves. We empower people to champion better self-care for themselves, their communities, and our planet, through our consumer-inspired, science-based products and solutions. In order to do so, we strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. Everything we do is centered around people – our consumers, our customers, healthcare professionals, and our employees – across the world. We are on an exciting journey as we have created a fully standalone CHC Business Unit (separating the Business Unit from our Pharma company heritage, processes etc), to create an agile, consumer-centric and responsive organization to deliver our ambition: to become the best Fast Moving Consumer Health (FMCH) company In & For the world. Sanofi’s Consumer Healthcare company is a standalone company as a separate legal entity but remains part of the Sanofi organisation.CONSUMER HEALTHCARE AT A GLANCE • Join the #3 globally in Consumer Healthcare • We operate through our key platforms: Allergy, Physical & Mental Wellness, Pain, Digestive Wellness and Cough, Cold & Flu. • We provide over the counter healthcare solutions in over 150 countries • We have 12 major CHC manufacturing sites globally. • Our people work in more than 40 countries around the world. • We have nearly 10 000 employees globally who work together to put Health in consumer’s hand and making Science easier as it should be.WHAT IS UNIQUE ABOUT CONSUMER HEALTHCARE ? The Standalone strategy is an exciting and unique time to be involved in shaping the future of CHC organisation as it will unlock the value of our business and allow : • The integration of our business end-to-end from R&D to production and commercial, all dedicated to CHC in order to deliver bigger innovation, reduced time to market and exceed consumer and customer expectations • Improve our agility and way to operate to overtake local players and market growth momentum • Compete at par with CHC players, with processes & tools designed for CHC, gaining autonomy from our Pharma legacy • The acceleration of our digital journey transformation in order to build the true digital and data edge vs competition ranging from data driven decisions making to accelerating e-commerce and developing digital health opportunities to better engage with our consumers. We are building loved brands that serve 1bn consumers worldwide, and that have the opportunity to positively change lives, support healthcare systems and impact on the communities and society that we serve. As part of the CHC team, you will have the opportunity to work in an environment where people can thrive, grow, enjoy and be at their best. Our aim is to create an inclusive and exciting workplace for FMCH talents where we value authenticity, passion, speed and strong sense of purpose to work together as one CHC team.LOOKING FOR A CHALLENGE ? Within Consumer Healthcare, we have the ambition to Grow and Perform even stronger and faster, ahead of the Market. That’s why we are looking for talents that will help us shape the future of CHC with skills and behaviours specific to the FMCH market. People who: • Like agility and new ways of working • Value operational autonomy and speed decision-making • Are passionate about data and digital transformation • Are consumer-obsessed and want to make a difference • Have an entrepreneurial spiritYour PurposeDrive our team’s success by leading End to End performance cycle for the zone connecting the data points, building diagnosis, & identifying future opportunitiesAre you ready to chase the miracles of science to improve people’s health? ✏️ What you'll doCustomer Relationship Management (CRM) related topics:· Expert/experience on Customer Engagement solution tools such as Mobirep· Support in CRM Product & Functional CatalogReporting topics:· Develop tools & reports to track execution of KPI and monitor CHC performance, ensuring simplicity / consistency / accessibility of data· Track performance in all dimensions:o CRMo Sell-out datao Instore Visibility (Trax)o Sell in data (SAP)o Field performanceo key operational priorities· Target settings for sales teams· ROI· Incentive follow-up· Bonus Calculation· Data stewardSales Force Excellence topics:· Support of segmentation and targeting process· Support on commercial strategyProject Management:· Ensure alignment between Business Excellence, Customer Excellence and Brand teams· Communicate gathered insights from monitoring KPI’s towards the business teams and follow up on action plans and improvement plans· Planning, overseeing and leading projects from ideation through to completion What we offer· Immersion in the CHC environment and opportunity to work with a great team with diverse and highly advanced skill sets.· A real & concrete career path at Local, Regional or Global level with P&L management & People management role opportunities· Empowerment to do the right thing for the business.Key working relationships· Country head, Zone Sales Force Excellence & Business Excellence team, local commercial team, Brand managers Your profile· Business, Data Analyst or Scientific studies, Master’s degree preferred· Language: fluent English, German is a plus· Ability to work transversally across departments and countries· Be data driven· Interaction with a range of internal and external stakeholders· Ability to translate complex processes to easily understandable business topics· Ability to handle multiple projects simultaneously· Excellent/advanced skills of Microsoft Office (Excel, Word, PowerPoint, Outlook)· Skills in PowerBI· Ability to quickly understand and apply new IS tools· Strong analytical skills· Strong communication skills and able to explain complex dashboards into understandable insights· Demonstrate a proactive attitude engaged in the business performance· Structured with a good sense of details· Understanding in Coordinating Business Processes· Listen to customer needs with the ability to challenge them and execute accordingly· Curious and want to improve existing solutions· This position will suit an individual who is able to operate with discretion and confidentiality about sensitive dateOur employees are our focus, particularly the compatibility of private and professional life and an inclusive working environment. In addition to flexible working, we offer our employees important mental and physical health offers, numerous discounts and other additional benefits. Further training and international career opportunities round off our offering. For this position, the minimum salary according to the collective agreement is 2.229 EUR ; depending on individual qualifications, there is a willingness to pay more.Pursue , discover Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our and check out our Diversity Equity and Inclusion actions at !