Internship eCommere AlphaTauri

  • Elsbethen
  • Red Bull
Do you enjoy finding innovative ways to increase online sales? Join us as an eCommerce Intern and become a part of improving the customer experience on our webshop by using analysis of customer data and feedback.We are looking for a motivated talent to join our Digital Consumer Products Team as soon as possible for a period of six months.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:As an eCommerce Intern, you’ll analyse our customer emails/calls to be able to find issues and improvement areas, as well as cluster the emails to find patterns of behaviour. Additionally, you’ll work with the customer service team to build a data bank of customer service and cluster relevant customer groups.You’ll work with Google Analytics and screen our website audit to identify improvement areas. Based on that, you’ll be able to come up with recommendations on how to increase customer experience on our webshop.Another area of your responsibility will be to analyse the comments and questions received on social to document patterns and behaviours of customers.In this internship, you’ll be supporting the team in daily tasks to keep our two webshops running smoothly. Additionally, you’ll work closely with our content team, supporting them in creating the right content for our webshop.First experience in tracking tools (e.g. Google Analytics) is a plusSelf-motivated and fast learnerSolution oriented mentalityKeen eye for detailExcellent analytical and organizational skillsVery good verbal and written communication skillsTransparent and hands-on personality with ability to work independentlyInternship eCommere AlphaTauriRed BullGiving wiiings to people and ideas since 1987In the 1980s Dietrich Mateschitz developed a formula known as the Red Bull Energy Drink. This was not only the launch of a completely new product, in fact it was the birth of a totally new product category. What drives usChasing our potentialSince the early days of Red Bull, an entrepreneurial mindset has always guided our approach to work and the environment we create:MeaningFind your meaning and use your strengths to achieve it!The bigger reason why you work. To contribute and add value to something or someone.Freedom & ResponsibilityTake real responsibility for yourself and your work.To have the freedom to work on something the way you want to.MasteryLove life, love work, love to challenge yourself!Turn your talents into strengths to become excellent at what you do.