Assistant Front Office Manager

Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Vienna, Schubertring 5-7, Vienna, Austria, Austria VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAt more than award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.Do you want to create personalized and memorable experiences for our guests and become part of this global mission? The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of:Assistant Front Office ManagerIn this responsible position, you are responsible for the smooth running of the entire front office area (Front Desk, Guest Services, Concierge, Guest Relations and Call Center). In close cooperation and as a representative of our Front Office Manager, you will be responsible for the following tasks: Ensuring a smooth organizational and administrative running of the front office area All Front Office activities including the provision of morning, late and night services, including complaint management Service and holiday planning of the entire department, as well as performance of employee appraisals Planning and implementation of department meetings and trainings for the front office areaYour Competencies: professional experience in thehospitality industry and the Front Office Independence and team spirit Quality awareness Sound Operaknowledge Very goodMS-Office & OPERA knowledge excellent knowledge of German and English in spoken and written language is required, any further foreign language is advantageousOur benefits: An attractive salary Team-spirited co-workers Encouraging management Meals in our in-house Employee Dining Room Excellent career opportunities within the world's largest hotel chain Marriott International Regular growth and training opportunities Wellbeing programs Worldwide discounts on hotel rooms, gift shop items, food and beverage Recognition programs“We are Ladies and Gentlemen, serving Ladies and Gentlemen”At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. We are already looking forward to receiving your application: